Online Retailer 2011 is a wrap!

We will return to Sydney on 16-19 July 2012
Keep in touch and join our mailing list to receive event updates including great registration deals.

----------------------------------------------------------------------------------------------------------------------------------------

Registration Options

TEAM PRICE: Get an Extra 20% Off with 4 or More

Take the team (groups of 4 or more from the same company) and receive an extra 20% off the current individual prices for each registrant. Team Price is available for Main Conference Passes or Packages only, and cannot be used in conjunction with any promotional code entitlement.

Why You Should Send a Team

With 5 keynotes, 14 in-depth learning tracks across 5 concurrent tracks, 66 individual learning sessions, 120 e-retail solution providers, 16 BIG Ideas Seminars, 4 content specific workshops, 8+ hours of networking activities and events, roundtables on many different topics, and over 3,300 retail colleagues and e-commerce professionals to connect with, we strongly recommend a divide-and-conquer strategy.

With a team, your company will be able to cover every nook and cranny of the EXPO floor; attend concurrent learning sessions at once, take full advantage of the networking opportunities; and participate in multiple roundtables. Send a team and harness the full potential of Online Retailer and attain maximum results.

Admission Policy: Attendees must be 18 years or over see more registration condition here

For details on what is included in each pass click here

Frequently Asked Registration Questions

Q. Are one-day passes available for the Main Conference?
A. No, however Main Conference Passes and Mobile and Social Commerce Summit Passes include a one-year membership to the Online Media Library, where you will have access to all of the recorded content from the sessions, at a time that is convenient to you.

Q. Can I attend the Expo if I'm not registered for the Main Conference?
A. Yes, the Expo is open to everyone who has registered for an Expo Pass.

Q. Can I attend the Workshops or Mobile and Social Commerce Summit if I've not registrered for the Main Conference?
A. Yes, you can purchase a pass to attend these events separately.

Q. What is the Online Media Library?
A. We record all sessions in the Main Conference and Mobile and Social Commerce Summit and post them online in a password protected area on the website. All videos include full audio with syncronised powerpoint presentations. If you miss a session, or an entire track, you can view the recorded content and/or download the presentations anytime by logging in with your membership username and password.

Q. Do you have discounts available for group bookings?
A. Group discounts are available. Please contact us for further information or see below for group discount terms.

Q. What should I do if I cannot attend and need to cancel my Pass?
A. Please see directly below for comprehensive cancellation and postponement policies and conditions.

Q. Are my children allowed to attend the event?
A. No persons under 18 years of age, including students, will be allowed into the event. Please see the Admission Policy below for details.

Quick Links

• Complete list of FAQs

----------------------------------------------------------------------------------------------------------------------------------------------------------------------

Group Discounts

If you are registering a group of four or more attendees, please call 07-5574-0747 to learn about our Group Discounts. To receive a Group Discount, all individuals within a group must be employed by the same company, register at the same time, and registration must be made in a single payment (individual payments will not be accepted). Price adjustments will not be made for previously registered attendees.Group Discounts are not available with onsite registrations.

Substitutions, Refunds and Cancellations

Substitutions are welcome at any time. All requests for refunds or cancellations must be received in writing. A full refund less a $250 processing fee will be issued if the request is received before 11 August, 2011.  No refunds will be issued after 11 August, 2011.

Admission Policy

Admission is restricted to professional and business visitors. Visitors should be engaged in legitimate professional areas of the retail or e-commerce industry. Registrants maybe requested to present business identification. Furthermore:

• No person under the age of 18 years, including children of exhibitors or infants, will be admitted under any circumstance during the tenancy period.
• All persons attending the exhibition should carry and produce on request a supporting personal photographic identity document - passport, photo-ID driving licence, national identity document or similar.
• All stand personnel, visitors, guests and service providers should pre-register.
• During the exhibition and conference days there will be a limited onsite registration facility. Expect delays.
• Any person found to be registering to attend this event using false information or credentials or deliberately with-holding information may have their application automatically denied.
• No photography or videoing of stands and/or exhibits is allowed without the expressed permission of the Organiser and stand manager.
• You may be requested to check oversized bags into the cloakroom
• Event Dress Code: Business or Smart Casual.
• Canvassing is not permitted.

Organiser's Rights

National Media reserves the right to alter or modify the advertised speakers and/or topics if necessary. We reserves the right to qualify any and all attendees to its events. We reserve the right to deny access to any individual or company that 1) does not meet the attendee qualify requirements; and/or 2) engages in or is reputed to engage in business practices that are generally considered unethical and unprofessional. National Media also reserves the right to limit the number of attendees from non-exhibiting companies who we consider to be sellers rather than buyers.