Attendee Ratings and Reviews

What did attendees have to say about their experiences at Online Retailer 2009?

"One of the best conferences I've been too. Great content and great networking."
National Communications Manager, Bunnings Warehouse, Victoria

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"As someone who has been selling online since 1992 and seen disappointingly little progress in the online retailing space in Australia, Online Retailer was a breath of fresh air and long over due. The conference was flawlessly executed, and the content was supported by some fantastic local and international e-commerce speakers. If you are serious about online retail in Australia and indeed competing with the rest of the world, then this is the one must do event to add to your calendar."
Chief Information Officer, Gloria Jean's Coffee, New South Wales

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"Our company has just launched a new website with an online store (second time around). The Expo provided an insight into the next steps we need to take in respect of marketing, SEO, SEM, analytics and social networking. We have already arranged meetings with some of the exhibitors."
Chief Operating Officer, The Videopro Group, Queensland

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"Great two days of learning from some of the best people in the business. Very insightful, very useful and an excellent way to ensure you're on top of your game."
Program Manager, Canon Australia, New South Wales

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"Excellent conference, great breadth and a good balance between retailers and service suppliers and consultants."
General Manager - IT, Kmart, Victoria

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"Worth every cent, a great program of eligible speakers and relevant topics. One of the best conferences on Australian online retailing I've attended!"
Product Manager - Imaging Networks, FUJIFILM Australia, New South Wales

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"A fantastic opportunity to listen to insights and learnings from like retailers locally and globally - an opportunity I wouldn't have normally had. Thanks for a great two days and I will definitely be back next year."
Web Specialist, Pretty Girl Fashion Group, New South Wales

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"Truly exceptional! Presentations were first class and the content extremely relevant to online retailing. There was a real buzz in the air at the conference and it was great to catch up and meet so many others involved in the industry. Overall, it was a fantastic, high quality conference and I'm planning to attend next year."
Web Application Development Manager, Coles, Victoria

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"Online Retailer was interesting, inspiring and educational. Highly recommended to anyone who is running their own online retail business."
Manager, Dirty Weekend Shop, New South Wales

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"Online Retailer provided great insights into the future direction of online retail. Well worth attending for anyone even remotely associated with online retailing."
Managing Director, Impact Organisation, Victoria

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"Online Retailer informed and inspired me to make the move forward to establishing a new online retail store."
Managing Director, Swinburne University Bookshop, Victoria

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"Great event. It's given me plenty of enthusiasm about developing our online retailing business with a more serious effort."
Group Accessories Clearance Manager, Peter Stevens Motorcycles, Victoria

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"I highly recommend this event to anyone who is interested in learning more about the key online channels and finding the right partners to help you get there."
Web Manager, Target, Victoria

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"Very impressed, slick organisation and high calibre of presenters! Learnt some new techniques for improving our online retailing experience!"
Director, PriceMe.co.nz, New Zealand

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"Excellent event, with a diverse range of speakers with lots of value to offer. It's great to have a range of speakers from industry, business owners, consultants, technical experts, and service providers."
National Marketing Coordinator, AMP Capital Shopping Centres, New South Wales

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"I walked away from the event jazzed up with a clear picture of how to take my online offer to the next level and beyond. The conference was a great investment. Personally, it was fun to be around so many positive people who understand that we're only just scratching the surface of online trade."
Director, bStore.com.au, Western Australia

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"I found the presentations from Zappo's and Zazzle to be great, the opportunity to learn from these guys and to also network with other retailers was worth the trip."
Owner, CoolThings.com.au, Tasmania

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"I learnt so much from this conference. We have a successful online business, which must have come from dumb luck. I now know we can be doing so much more to maximise sales, build customer loyalty and provide a wow experience. Can't wait to get started."
Marketing & Administration Manager, Ts14plus.com.au, Victoria

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"As a small business owner with a strong e-commerce focus, this conference was essential to keep informed of online best practice and trends in the marketplace.  An absolute must if you want to stay on top of this rapidly changing industry!"
Director, FrenchDressing.com.au, New South Wales

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"I came away with a clear direction on where I should be heading with great understanding of all the features I need and how it should all work together. Life changing stuff. Well worth going."
Director, Asia Pacific Trade, Victoria

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"By far the best conference of its kind that I've been to. I would highly recommend anyone in the online arena to attend, whether they are a hardcore ecommerce store or a business looking to develop or expand their online brand. You can't miss this event."
Director of Operations, LTSeo Search Engine Optimisation, Queensland

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"I have already recommended the conference to many people. There was a massive amount of information on offer with presenters keen to share contact details. I was surprised by the level of support. It was a truly valuable event."
Director, TeachThis.com.au, Queensland

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"I heard powerful case studies that I can use to educate and enlighten my senior management."
National Strategy Manager, Landmark, Western Australia

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"I will attend the next conference. For my fledgling online business, the insights gained were invaluable. Can't wait till the next one."
Owner, Lifespace Online, South Australia

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"Information packed program, eye-opening opportunities plus reassurance we are not alone and others have similar issues. Loved the industry data allowing us to informally benchmark ourselves to others experience."
Director, Monasterystays.com, South Australia

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"The best business conference I have been to, bar none!"
Geoff, Auckland, New Zealand

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"Most insightful. Being new to online retail, it was such an action packed forum to learn from industry success stories and also the problems they have faced in a true and unbiased way. I'll be back."
Director, Four Thirsty Pty Limited, Victoria

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"Online Retailer was not only timely and informative, it was insightful and well overdue. Look forward to attending the next one."
Zappavigna, Australia Post, New South Wales

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"Online Retailer is a rich event that all retailers must attend!"
IT Manager, Busbrand, Victoria

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"Online Retailer is an excellent resource for both beginners and seasoned online retailers. Covering all facets of online retailing from startup and multichannel stores to warehousing, fulfillment and customer satisfaction, I found there was something for everyone".
Managing Director, DBG Technologies, South Australia

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"Online Retailer was a fantastic opportunity to help cement ideas and concepts of online retailing in my mind. It gave me a clear idea of where online retailing is headed and how my business fits within this industry."
Web Manager, G4M Ltd, New Zealand

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"Online Retailer was a great event that allowed me to network with others and ask the 'big guys' questions about their business. It also allowed me to realise that even the big businesses suffer from growing pains and have similar challenges that they face on a daily basis."
Chief Executive Officer, Auto Shop Online, Victoria

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"Right mix and right time. We are at the appropriate juncture to take advantage and the variety of topics were very welcome."
Managing Director, DeansArt.com.au, Victoria

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"That a couple of Silicon Valley economics graduates called Bob and Jeff Beaver could create such buzz and inspire such creativity and enthusiasm to over 1,000 people in just 30 short minutes was worth the price of admission alone."
Online Marketing Manager, WM Ritchie Australia, New South Wales

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"Online Retailer was a fantastic place to get a real sense of what retailers should be doing online from a marketing and sales perspective."
Catalogue Central, Victoria

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"The conference was a great insight to Online Retailing. Coming from a company that is looking at developing an online store, it gave us an opportunity to gain information and get an understanding, that would possibly have taken months to gather. It also gave us a great insight to what is needed to ensure our on line store will succeed."
Name Withheld