Paul Greenberg, Co-Founder, DealsDirect.com.au

Presentation: Australian Online Retail – The Only Constant is Change!

More Videos from Online Retailer 2009

• 

  Delivering Happiness

  Aaron Magness, Director Business Development, Zappos.com

  It's unfathomable, but it's true. Ground zero to over $1 billion in sales in less than a decade - Zappos.com, a shoe and fashion retailer is the dream model of internet retailing. How has this incredible result been achieved? You have ONE chance to find out. Discover the enlightening secrets behind Zappos.com's phenomenal success, based on its unwavering mission to deliver happiness via the three C's: clothing, customer service and culture. Zappos.com was awarded Etailer of the Year award at the recent World Retail Congress

   
• 

  Small Fish Taking Over Big Ponds - How to Harness the Power of the Internet for Competitive Advantage

  Jeff and Bobby Beaver, Vice Presidents & Co-Founders, Zazzle.com

  Does size really matter anymore? The virtual world has shattered retail's barriers to entry and made a lot more dreams possible. Zazzle is the realisation of one of those dreams. Since launching in 2005, the California-based internet retailer has become one of the hottest ecommerce stories, offering billions of retail quality, one-of-a-kind products shipped within 24 hours! Now, exclusive to Online Retailer, the founders of Zazzle discuss how the web makes new approaches to retailing possible, how the company created a well-known brand name in a relatively short time and how today's financial crisis will prime Zazzle for greater success once the economy improves.